COC Coordinator ManualPlease see the Andwa Web Site User Guide for web site How-To information. |
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General Info Getting Started General Club Information Commandments Business Cards Safety Waivers Safety Policy Avalanche Safety Accident Reports Emergency Numbers Equipment Volunteer Team Volunteer Forum Staying Current Helping Others Training Program Banning Someone Event Management Choosing Your Event Setting up Events Paid Events Modifying Your Event Cancelling An Event Managing Upcoming Events Running Your Event Completing Your Event |
Helping OthersThere are a number of ways you can assist other volunteers, especially new (and hopeful) volunteers:- Referrals - Assisted Starring - Mentoring - Volunteer Coordination Referrals: Our Volunteer Coordinator relies heavily on referrals when selecting new volunteers to join the club. When they are considering a new volunteer, they will be asking them for a referral from two+ of our active volunteers to vouch for the person before they can begin. We take these referrals very seriously so please only give a good reference to someone if you know them well enough to be very confident they’d be a good coordinator. The Volunteer Coordinator will be taking your word for it as a trusted volunteer that this is someone we can count on to carry the torch of providing high quality, consistent events to our members, and to be good ambassadors for the club, especially for new folks attending. If you get a reference request from a volunteer hopeful who you don’t know that well or you don’t feel comfortable with, don’t be shy about telling them that - just say - "I’m sorry but I don’t feel I know you well enough to provide a reference at this time. Please attend a few more events first". Or something like that. Assisted Starring: If you would like to be more active in helping new volunteers get started, you can do an "assisted" starring process in which you will set up three or more events for a person in which you are the co-coordinator, you help and train them through the process, and you attend the events with them. Once you are satisfied that they can take it on their own (at least three co-coordinated events), you can pass them along to the Volunteer Coordinator for starring, but note that in this situation you are responsible for making sure they know what they need to know to coordinate events. The Volunteer Coordinator will go through some things with them, but for the most part will just take your word for it that they’re good to go. When you are helping another member get their star, be sure to select yourself, and them, as co-coordinators on events (hold down your [CTRL] key to select more than one coordinator). This will give your co-coordinator access to all the functionality under "Coordinate", "Upcoming Events" so they can see everything and do all the coordinator stuff. This will also give them access to the Coordinator Manual which they can become familiar with as they go as well. Please BEWARE, though - one thing you should NOT do is set up events for someone that you will not be helping with or attending yourself. If you’re not able/willing to co-coordinate (and attend) then you must refer that person to the Volunteer Coordinator instead of setting up events for them. If you have any questions, please contact the Volunteer Coordinator(s), Karen and the VC Squad at volunteer@calgaryoutdoorclub.com. Mentoring: If you are asked to be a mentor for a new volunteer, you would be expected to be that new volunteer's first point of contact for questions and such. Help them through setting up their first events. If you can co-coordinate with them on their first couple times to help out, even better. Make sure you are familiar with the Coordinator Manual, and know who to send your mentee to for questions that you can't answer. Check up on your mentee for their first couple of events to make sure they've covered everything they need to do:
Volunteer Coordination: As of April 2008, the Volunteer Coordination role is performed by a team of job-sharing volunteers, including one or two "team leads". All COC event coordinators are encouraged to take a "tour of duty" on the Volunteer Coordinator team. The time requirement is generally about a half hour per week - you log in to a shared e-mail address two or three times per week and spend ten to fifteen minutes addressing e-mails there. This may include reviewing newly posted events for accuracy, providing information to new/hopeful volunteers, and posting events for volunteers who are in training to get their star (see Volunteer Coordination for complete information). If you've been on our Event Coordinator team for a year or more, expect to be asked if you're interested in spending some time helping with Volunteer Coordination - you can spend three months or more on the team as you wish, and are welcome to come and go as your schedule allows. Perhaps if you coordinate more in one season you'd like to help out during that season when your dedication juices are flowing, or perhaps you'd like to help out more during your "off season" when you have more time to devote to new volunteers. If you're interested in helping out (feel free to take a "tour of duty" before you reach your one-year of service as an event coordinator), please contact the Volunteer Coordinator(s), Karen and the VC Squad at volunteer@calgaryoutdoorclub.com |